FAQ

FAQ

Have questions about RelyOn Health?

See our most frequently asked questions below.

How can patients pay with RelyOn Health?

Patients pay with an HSA, credit card, or alternative payment plan.

How do you access RelyOn Health?

RelyOn Health is a SaaS-based platform that allows user access using a web browser on a computer, tablet, or smartphone.

What about unforeseen additional costs?

RelyOn Health features a disclaimer that lets patients know that additional costs may be incurred.

How do patients use RelyOn Health?

Typically, an admin will walk a patient through the RelyOn Health process while scheduling the procedure. Patients can access RelyOn Health on their smartphone and will be able to opt-in for text notifications and pricing updates.

Can RelyOn Health be white labeled for my institution?

Yes, it is possible to white label RelyOn Health. If you’d like this to be white-labeled, please let us know.

How does RelyOn Health work from a pre-authorization standpoint?

RelyOn Health sits before an ordered medical service, test, visit, or procedure is completed. Patients (and doctors) deserve to know what the charges are before they do something and get a surprise billed to them later.

Is it necessary to get RelyOn Health?

At this time, it is not completely necessary. However, in the future, cost transparency in healthcare may be mandated by Federal Healthcare Policy.

How can I get RelyOn Health?

Contact us today! Our solutions are created custom for every practice or hospital. We’d love to start discussing your solution.